Speakers
Even the doubters have realised that on-line is now a driving force for retailers but the old guard still have shops and shoppers.

Whilst bricks and mortar remain important for touch, how retailers reach their market and engage with consumers to influence the purchase decision is changing, as is how customers discover where a retailer is and how to get to them.

Consumer feedback is an important feature, but how important and how should it be controlled or respected. Come and hear experts debate how retail will be affected today and tomorrow by changing consumer behaviours.